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Thread: vPanel Password Changes

  1. #1
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default vPanel Password Changes

    This will only affect a very small number of users, but if you are having issues logging into vPanel, please contact support@voipo.com for password assistance.

    We've been doing some more cleanup this week and there were a handful early accounts which had some vPanel password mismatches. Basically they had one password in some places and another in other places where vPanel passwords are stored. Some were encrypted and some were unencrypted so it was a little messy (remnants from the original development days).

    We've reset anyone like this and synced up all passwords so everything is nice and clean.

    So if you see any issues logging in, just contact us. Your account could have been one of these that had the password reset because there were multiple passwords on file for it.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  2. #2
    Join Date
    Mar 2007
    Posts
    190

    Default Re: vPanel Password Changes

    Ticket sent in !!!

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: vPanel Password Changes

    Quote Originally Posted by quattrohead View Post
    Ticket sent in !!!
    Replied with your new passwords.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Feb 2007
    Posts
    801

    Default Re: vPanel Password Changes

    Residential account is fine; Express account is blocked--sending request shortly.

  5. #5
    Join Date
    Feb 2007
    Location
    IL
    Posts
    171

    Default Re: vPanel Password Changes

    I had the same problem yesterday, probably was too quick in fixing it myself . I click on the Forgot your password link from Vpanel and reset my password.

    Is it ok by doing that or do i still need to open a ticket to fix it ? I am able to login fine after the password reset.

  6. #6
    Join Date
    Aug 2008
    Posts
    3

    Default Re: vPanel Password Changes

    Mine (apparently both billing and vpanel) got changed to all lower case somehow, sometime in the last week or so? One of the password reminder buttons sent it to me and then I was able to use both again.

  7. #7
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: vPanel Password Changes


    • I can NOT get into my 734-437-xxxx vPanel
    • I can get into my 352-399-xxxx vPanel

    I'll submit a ticket


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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