Billing issues.

[ilhy]

Dear ILHY,

This is the third and final billing notice that your invoice no. 902572 which was generated on 04/01/2013 is now overdue. Failure to make payment will result in account suspension.

Your payment method is: Credit Card

Invoice: 902572
Amount Due: $1.36 USD
Due Date: 04/01/2013

I setup automatic payment with my credit card and there is no charge to this credit card in the past few days. Ridiculous.
I tried to create a support ticket and after I submit the ticket, there is no response. Time to leave VOIPO?


Any for only $1.36?

[VOIPoTim]

We automatically charge the cards and if this error is coming up then a charge has not gone through for some reason. Our support team can look it up and give you more info about it and help you get it resolved.

I went ahead and pushed the due date out on this so you'll stop getting the notices and there's more time to sort it out.

If you haven't received a response, please PM me your ticket number and I'll be happy to take a look.