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Thread: Billing issues.

  1. #1
    Join Date
    Feb 2007
    Posts
    23

    Default Billing issues.

    Dear ILHY,

    This is the third and final billing notice that your invoice no. 902572 which was generated on 04/01/2013 is now overdue. Failure to make payment will result in account suspension.

    Your payment method is: Credit Card

    Invoice: 902572
    Amount Due: $1.36 USD
    Due Date: 04/01/2013

    I setup automatic payment with my credit card and there is no charge to this credit card in the past few days. Ridiculous.
    I tried to create a support ticket and after I submit the ticket, there is no response. Time to leave VOIPO?


    Any for only $1.36?

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Billing issues.

    We automatically charge the cards and if this error is coming up then a charge has not gone through for some reason. Our support team can look it up and give you more info about it and help you get it resolved.

    I went ahead and pushed the due date out on this so you'll stop getting the notices and there's more time to sort it out.

    If you haven't received a response, please PM me your ticket number and I'll be happy to take a look.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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