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Thread: Monthly Usage

  1. #1
    Join Date
    Feb 2007
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    Default Monthly Usage

    Will the Usage counter be reset on a monthly basis ? As it stands now, it appears to be a running count since I first started using it a long long time ago

  2. #2
    Join Date
    Feb 2007
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    Default Re: Monthly Usage

    Quote Originally Posted by Montano View Post
    Will the Usage counter be reset on a monthly basis ? As it stands now, it appears to be a running count since I first started using it a long long time ago
    Yeah it will be based on a calendar month. We're going to work out the usage billing aspects next week.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
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    Default Re: Monthly Usage

    I do not see a usage counter?


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  4. #4
    Join Date
    Dec 2007
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    Jasper, TN
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    Default Re: Monthly Usage

    Quote Originally Posted by usa2k View Post
    I do not see a usage counter?
    I don't see one on my residential vpanel but in Express there is a usage column so it must be for Express only?

    EDIT: LOL well seeing how this is the Express forum yes it for Express numbers only... LOL I didn't realize what forum I was in for a mom.

  5. #5
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    Michigan
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    Default Re: Monthly Usage

    Express Forum! I missed that too ....


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  6. #6
    Join Date
    Feb 2007
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    280

    Default Re: Monthly Usage

    Quote Originally Posted by VOIPoTim View Post
    Yeah it will be based on a calendar month. We're going to work out the usage billing aspects next week.
    Have I missed something? I can't find a usage counter/column in the Express panel anymore... other than the call duration listing. Wasn't it supposed to re-appear?

    Other wise, how will we know [for heavy users] where we stand on allowed monthly minutes? Or, does this dangerously indicate that we have unlimited inbound minutes/DID?

  7. #7
    Join Date
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    Default Re: Monthly Usage

    It's still being tweaked design wise, but you'll now see that call logs include the usage total per day and per entire search.

    So the usage number will be for whatever date range or criteria you use there.

    This is total usage and is before any included minutes are applied.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Monthly Usage

    On my Express account, some of the usages (with no units) are being reported as minutes, but (as I was on the calls) they have to be in seconds. Will your design tweaks include standardization of call duration units?

  9. #9
    Join Date
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    Default Re: Monthly Usage

    Quote Originally Posted by fisamo View Post
    On my Express account, some of the usages (with no units) are being reported as minutes, but (as I was on the calls) they have to be in seconds. Will your design tweaks include standardization of call duration units?
    The label needs to be changed, sorry
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  10. #10
    Join Date
    Feb 2007
    Posts
    280

    Default Re: Monthly Usage

    If use and charges are only in rounded up minutes, why bother displaying 30 second increments, or for that matter, seconds at all? Simplicity... simplicity ;-)

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