Monthly Usage

**Montano** · 09-05-2008 05:35 PM

Will the Usage counter be reset on a monthly basis ? As it stands now, it appears to be a running count since I first started using it a long long time ago

**VOIPoTim** · 09-05-2008 06:19 PM

Originally Posted by Montano

Will the Usage counter be reset on a monthly basis ? As it stands now, it appears to be a running count since I first started using it a long long time ago

Yeah it will be based on a calendar month. We're going to work out the usage billing aspects next week.

**usa2k** · 09-05-2008 06:54 PM

I do not see a usage counter?

**gatorrobin** · 09-06-2008 09:20 AM

Originally Posted by usa2k

I do not see a usage counter?

I don't see one on my residential vpanel but in Express there is a usage column so it must be for Express only?

EDIT: LOL well seeing how this is the Express forum yes it for Express numbers only... LOL I didn't realize what forum I was in for a mom.

**usa2k** · 09-06-2008 10:33 AM

Express Forum! I missed that too ....

**gbh2o** · 10-14-2008 12:21 PM

Originally Posted by VOIPoTim

Yeah it will be based on a calendar month. We're going to work out the usage billing aspects next week.

Have I missed something? I can't find a usage counter/column in the Express panel anymore... other than the call duration listing. Wasn't it supposed to re-appear?

Other wise, how will we know [for heavy users] where we stand on allowed monthly minutes? Or, does this dangerously indicate that we have unlimited inbound minutes/DID?

**VOIPoTim** · 10-15-2008 02:10 PM

It's still being tweaked design wise, but you'll now see that call logs include the usage total per day and per entire search.

So the usage number will be for whatever date range or criteria you use there.

This is total usage and is before any included minutes are applied.

**fisamo** · 10-15-2008 02:48 PM

On my Express account, some of the usages (with no units) are being reported as minutes, but (as I was on the calls) they have to be in seconds. Will your design tweaks include standardization of call duration units?

**VOIPoTim** · 10-15-2008 02:49 PM

Originally Posted by fisamo

On my Express account, some of the usages (with no units) are being reported as minutes, but (as I was on the calls) they have to be in seconds. Will your design tweaks include standardization of call duration units?

The label needs to be changed, sorry

**gbh2o** · 10-17-2008 02:42 PM

If use and charges are only in rounded up minutes, why bother displaying 30 second increments, or for that matter, seconds at all? Simplicity... simplicity ;-)