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Thread: support where?

  1. #1

    Default support where?

    I have 3 open support tickets that have gone un-answered and un-resolved for almost a week now. Is anyone home?

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: support where?

    We don't have any tickets in any of our support queues (including reseller) that have been open that long.

    The only reason a ticket would be open that long is if it's just a suggestion or development issue rather than a support issue.

    If you can provide the ticket numbers, I'm happy to take a look and make sure they haven't been misclassified or not received.
    Timothy Dick
    Founder/CEO
    VOIPo.com

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