Quote Originally Posted by chpalmer View Post
<sarcasm>These things are just great</sarcasm>

No wonder Tim booted them!

Factory Reset- unplug power. hold the reset button for 30 seconds or so. (5-6 seconds indicated by the forum world for other Zoom products didnt work for me)

The unit will revert to settings you had in it when it got its last firmware update. (I hope you remember what password it had in it at the time.)
We really liked them functionality wise, but the provisioning and firmware updates were the areas we had constant issues with. I didn't feel comfortable sending them out to customers and then them not accepting our updates, etc. It could get messy.