Routing GOOG411

**VOIPoTim** · 10-13-2008 11:53 AM

Originally Posted by zevin

I get the same.

It'll be back shortly. Quick changes about the reported garbled greetings.

**zevin** · 10-13-2008 12:55 PM

Originally Posted by VOIPoTim

It'll be back shortly. Quick changes about the reported garbled greetings.

That's what I thought. It's working now.

**NY Tel Guy** · 10-13-2008 02:04 PM

Originally Posted by zevin

That's what I thought. It's working now.

Mine's back now but what's with the Australian accent?

**zevin** · 10-13-2008 05:18 PM

Originally Posted by NY Tel Guy

Mine's back now but what's with the Australian accent?

I had not noticed the Australian accent but I would guess VOIPo is trying to provide us with some cultural enlightenment.

**GTOJim** · 10-13-2008 05:39 PM

Voice mail is working for me. FYI the problem with forwarding calls remains.

Recap: I set 411 to forward to GOOG411 The last three digits of my Brother in-laws phone number ends with 411. When calling my Brother in-law I get GOOG411.

Thanks
Jim

**NY Tel Guy** · 10-13-2008 05:45 PM

Originally Posted by GTOJim

Voice mail is working for me. FYI the problem with forwarding calls remains.

Recap: I set 411 to forward to GOOG411 The last three digits of my Brother in-laws phone number ends with 411. When calling my Brother in-law I get GOOG411.

Thanks
Jim

Ok I was able to duplicate that occurrence also.
1. I programmed 511 to go to GOOG411.
2. Dial 511 - get connected to goog411
3. Dial (631) 360-5111 ( a non-existent number in my area) and get Goog411.

**voxabox** · 10-13-2008 05:52 PM

Originally Posted by NY Tel Guy

Ok I was able to duplicate that occurrence also.
1. I programmed 511 to go to GOOG411.
2. Dial 511 - get connected to goog411
3. Dial (631) 360-5111 ( a non-existent number in my area) and get Goog411.

oops, I better undo the goog411 and 511 routing before my parents think they're their friends

**GTOJim** · 10-18-2008 08:44 PM

Originally Posted by GTOJim

Voice mail is working for me. FYI the problem with forwarding calls remains.

Recap: I set 411 to forward to GOOG411 The last three digits of my Brother in-laws phone number ends with 411. When calling my Brother in-law I get GOOG411.

Thanks
Jim

Today I tried to call an 800 number, the last four digits ending in 4114. I got GOOG411 instead of the number dialed. It seems forwarding 411 to GOOG411 is forwarding any number with 411 in it.

Tim should I open a trouble ticket for this problem? I know you read the forums so I assumed you are already aware of this issue.

Thanks
Jim

**dswartz** · 10-18-2008 09:17 PM

Sounds like someone blew a pattern-matching script or something

**VOIPoTim** · 10-19-2008 01:26 AM

Originally Posted by GTOJim

Today I tried to call an 800 number, the last four digits ending in 4114. I got GOOG411 instead of the number dialed. It seems forwarding 411 to GOOG411 is forwarding any number with 411 in it.

Tim should I open a trouble ticket for this problem? I know you read the forums so I assumed you are already aware of this issue.

Thanks
Jim

I'm going to add it to our bug list and will talk to developers about it next week.