Quote Originally Posted by burris View Post
Strangely enough, the first time a few days ago that I tried it, I did have access. Then it only did as I described above.

My need is to set up both my lines in the ATA..
Is your HT-502 provided via VOIPo?
if it is, there is a good chance that you got in before it was fully provisioned by VOIPo provisioning server (IIRC, upon rebooting, the unit pulls the configuration/provision from the server)
Anyways, if your HT-502 is supplied via VOIPo, contact support. They will take care of the provisioning for you