VM Stutter Tone Stuck?

**GTOJim** · 10-21-2008 05:40 PM

My voice mail indicator is still flashing from yesterday. I just power cycled the adapter 4:40pm Pacific time, hopefully it start working as intended.

**usa2k** · 10-21-2008 06:29 PM

My blinking light and stutter tone and MWI are back, and I have zero messages.

**VOIPoTim** · 10-21-2008 07:37 PM

Originally Posted by usa2k

My blinking light and stutter tone and MWI are back, and I have zero messages.

We're going to get this resolved tomorrow. I'm not sure exactly why this keeps coming back, but we'll get to the bottom of it.

**christcorp** · 10-21-2008 10:51 PM

Today, my beta line voicemail worked opposite of the others. As I mentioned earlier, yesterday the stutter dial tone and message light on my phone were back to normal. Today, I called the line and left a voicemail. I waited a couple of minutes. I didn't have the flashing on my phone and i DIDN'T have a stutter dialtone. Yet, I logged into the vpanel and saw the voice mail there. I called it on the phone and it said I had a voice mail. i listened to it; erased it; saw it erase on the vpanel. All is good except there was NO STUTTER dial tone. Hee Hee Hee. Things that make you go hmmmmm? Mike....

**GTOJim** · 10-21-2008 11:12 PM

Originally Posted by GTOJim

My voice mail indicator is still flashing from yesterday. I just power cycled the adapter 4:40pm Pacific time, hopefully it start working as intended.

Update: Took less than one hour for the voice mail indicator to start flashing, no voice mail messages. I did receive a couple of incoming calls during this time period.

**VOIPoTim** · 10-23-2008 05:11 PM

There still seems to be some kind of incompatibility/bug with the new voicemail system and our scripts that manager MWI/stutter notifications.

We moved back to the old scripts and thought it was resolved, but still seeing reports of issues.

We're working through them and I'm told it should be resolved hopefully tomorrow for the last time.

**VOIPoTim** · 10-24-2008 04:13 PM

Let's try this again. Anyone still having MWI issues?

**usa2k** · 10-24-2008 09:39 PM

Maybe -- I'll do more tests on the weekend.
Had to cold boot the TA to clear. (Getting too late now.)

**zevin** · 10-24-2008 09:43 PM

Originally Posted by VOIPoTim

Let's try this again. Anyone still having MWI issues?

I just got home.

The 286 was flashing and I checked VM with zero messages. I hung up and MWI was still flashing with stutter tone. I then power cycled the ATA and MWI is off.

I called number recorded message and hung up - no MWI.

I called number recorded message marked it urgent, saved - no MWI.

I called VM 2 new messages hung up and MWI now flashes with stutter tone.

Recalled VM cleared both messages and hung up - MWI flashes with stutter.

Called VM 0 new messages, hung up - MWI still flashing.

**scott2020** · 10-24-2008 10:17 PM

I had 5 messages, listened to them, deleted most and saved a couple. I have zero in my inbox now, but still have the MWI and stutter. I have not rebooted my ATA today. I am using the 502.

Scott