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Thread: PBX BETA Testing (Will be Available for Resellers)

  1. #161
    Join Date
    Jul 2010
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    369

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Quote Originally Posted by VOIPoTim View Post
    So far we've been able to find a number of bugs/scenarios during the PBX BETA that could only be discovered in real-world usage and we appreciate all BETA testers helping us test and find those bugs now and being patient as we work through them.

    We think all current PBX issues are now resolved. If you continue to have issues, please update your ticket.
    Seems to be working great now.

    Y'all have done a great job bug hunting. I don't know what you pay Brandon, but he's worth every penny.

    Have a great weekend!

  2. #162
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Quote Originally Posted by GreenLantern View Post
    Seems to be working great now.

    Y'all have done a great job bug hunting. I don't know what you pay Brandon, but he's worth every penny.

    Have a great weekend!
    Thanks for your business!
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #163
    Join Date
    Jul 2010
    Posts
    369

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Hi everyone,

    I just realized that the message waiting indicator (MWI) light does not seem to work with cloud pbx voicemail.

    I thought I'd check with other users to see if I'm just doing something wrong.

    I've configured the voicemail button, and tried with MWI subscribe enabled and disabled.

    I can't get it to work with any of several brands of phones, which all work fine with other pbx's and regular voipo voicemail boxes.

    Any other ideas? Or is the cloud pbx MWI feature just not working?

  4. #164
    Join Date
    Jul 2010
    Posts
    369

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Hi guys,

    I'm having trouble logging into cloud pbx as an extension user (not as an admin).

    Do I use the user email address? or the SIP address?

    And for password, do I use the email password, SIP password, or possibly some 3rd password?

    Thanks for any guidance.

  5. #165
    Join Date
    Jul 2010
    Posts
    369

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    I have one more cloud pbx question today...

    Can we register extensions using any port other than 5060?

    I got a phantom call on an extension today from "sipvicious".

    I'd like to use an alternate port to avoid these phantom calls on 5060.

  6. #166
    Join Date
    Jul 2010
    Posts
    180

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Quote Originally Posted by GreenLantern View Post
    I have one more cloud pbx question today...

    Can we register extensions using any port other than 5060?

    I got a phantom call on an extension today from "sipvicious".

    I'd like to use an alternate port to avoid these phantom calls on 5060.
    Thats a good question, if someone has a multi-line phone wants more than one connection would need other ports.

  7. #167
    Join Date
    Jul 2010
    Posts
    180

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    i tried the different ports and they work just set it to the port you want, that is a sip port.

    One problem i'm having is i just setup a new PBX and for the life of me, i can't get the gateway to work with incoming calls, it just rings, then goes to a busy signal.

    In the monitor, it doesn't show up, like the call isn't getting to the PBX System, but can make out going calls.

    I wish as Resellers, we had some type of troubleshooting tools to know whats going on with the lines we have to manage.

  8. #168
    Join Date
    Jul 2010
    Posts
    180

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Quote Originally Posted by GreenLantern View Post
    Is anyone else having trouble with the Cloud PBX?

    Starting Wed Feb 5, and through today, Thur, Feb 6, we're getting tons of dropped calls on all our reseller PBX's.

    This even happens on internal extension to extension calls, which do not go out on the trunk.

    I can duplicate this by creating an echo extension, then dialing that extension. The audio will drop as quickly as 30 seconds, or I may get 7 or 8 minutes. But the audio drops every time. This has been duplicated from several different cities/states, for at least 5 different cloud pbx customers in the last 24 hours.

    Just trying to see if it is something specific to our customers, or if it is a problem with the reseller cloud pbx.

    Thanks
    this is happening again

    Anyone having the PBX System drop out going calls from 3 to 5 minutes. internal calls are not dropping like last time.

  9. #169
    Join Date
    Jul 2010
    Posts
    180

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Quote Originally Posted by VOIPoTim View Post
    Ah this is a reseller PBX then right? That's for our direct customers. In your case, you'd want to just route the DID to the SIP address of the extension you want it to go to. So you'd set up the DID in a resold account and then use the SIP forwarding function.
    TIM

    Is the gateway ONLY out going? (reseller account)

  10. #170
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: PBX BETA Testing (Will be Available for Resellers)

    Quote Originally Posted by chevyman View Post
    TIM

    Is the gateway ONLY out going? (reseller account)
    No, it can be used for incoming too if you use the "Register" option on it...you can only have one though. The best way to handling incoming is forwarding to the SIP address instead of registering.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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