Voicemail Maintenance

[VOIPoTim]

We've had several complaints about voicemail today which we're working through.

We're currently migrating all voicemail data to a NAS device so it's all shared among the various voicemail servers vs continuing to sync data between them.

There may be an interruption of 5 minutes or so in voicemail message access.

[VOIPoTim]

Messages are now complete and everything is using the new VM servers.

Greetings are being copied now.

[VOIPoTim]

I forgot to post earlier, but this was done shortly after the last post.

Let me know if this stabalizes the choppiness in greetings some were seeing.

[usa2k]

I have VM to send attachments to email.
I received a VM today, but no email (still set right in vPanel)
I deleted the VM after dialing 123 and checking it, but the MWI is still on.
I tried the "update MWI" and it is still on.
It had been working great before your fix.

[usa2k]

Seems to have cleared MWI now ...

[scott2020]

I have a strange issue with MWI. It usually works fine and makes the MWI light up on my Panasonic phone, but recently I noticed the MWI clears on the Grandstream ATA, but NOT on the Panasonic phones. Sometimes it works, sometimes not. If I reboot the Grandstream, the MWI clears on the Panasonic phones. I thought it was strange the MWI clears on the ATA but not the phones. It works as expected for a few days or so, then it starts doing that and I have to reboot the ATA. Anyone else seen something like this?

[VOIPoTim]

I have VM to send attachments to email.
I received a VM today, but no email (still set right in vPanel)
I deleted the VM after dialing 123 and checking it, but the MWI is still on.
I tried the "update MWI" and it is still on.
It had been working great before your fix.

There was an issue with e-mailing voicemails from the migration to new VM servers, but it's resolved now.

In terms of MWI, it's working instantly on our test ATAs. Is anyone still seeing issues with it?

[usa2k]

I got a VM, MWI, and email attachment tonight.
The MWI has not cleared since deleting the message.
(HT286)

[usa2k]

Hmm .... MWI turned off finally.