I haven't been on here in a while. The service is very reliable. I wanted to post here before turning in a ticket to see if anyone had a similar experience. I just noticed that when calling my mother, a VoIPo customer, from my VoIPo line, it went straight to voicemail. She reported that her phone did not ring. I left a message and the MWI lit up. She called me back on my VoIPo line and it defaulted to my wife's cell phone, which is our backup number. Other than this glitch, everything is working well.