Important Renewal Information

[scott2020]

If someone has referral credit or a current credit balance, how do those get applied? I want to renew at the promotional rate but I also want to take advantage of my credit and referrals. It seems like if I renew at the promo for another year, when will I ever see my credits applied?

Scott

[usa2k]

I expect an email to support@VOIPo.com will get those counted toward it.

[VOIPoTim]

If someone has referral credit or a current credit balance, how do those get applied? I want to renew at the promotional rate but I also want to take advantage of my credit and referrals. It seems like if I renew at the promo for another year, when will I ever see my credits applied?

Scott

Just as a heads up, we did add that to the automatic renewal system. It now will automatically apply any pending credits on the account and deduct those from the renewal payment.