Results 1 to 10 of 13

Thread: Calls to DirecTV each night

Threaded View

Previous Post Previous Post   Next Post Next Post
  1. #11
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Calls to DirecTV each night

    Quote Originally Posted by abward View Post
    Ok, since it did not work...it dialed last night.

    Also, I was thinking that I have an H20-600 upstairs too. Maybe it is trying to dial. So, I will unplug the phone on it and see what happens tomorrow.
    Call DirecTV and tell them you smell smoke from your H20-600 and it is getting very hot. There was a national callback on the H20-600's last year (but it has since ended) for overheating. There should be a stamp on the bottom with a code on it (ECO 1 or ECO 2 or no code at all). If it's ECO 2 it's been "fixed" if the code is ECO 1 or there is no code it's in the group that was called back. They used to replace them automatically but now you need to tell them it's very hot to the touch and smells like it's "burning up."

    You might want to unplug everyhting that is phone connected to your ATA except the HD-DVR and 1 phone and see what happens overnight. You might also run the "system test" which does a test dial as the last test and see if it passes on both receivers.

    (I was a DirecTV tech support & cust service trainer for a few years for a local private callcenter which handled only mdu type properties )
    Last edited by MisterEd; 01-01-2010 at 11:18 AM.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •