uf_shane:

I'm talking about a customer with a regular "FULL" local account. They don't have any Toll Free Numbers on their account.

They are frequently calling a Toll Free Number at their corporate HQ for conference calls.

The conference calls last 45 to 90 minutes. The company HQ pays for the incoming Toll Free line and incoming calls.

But my customer was using up their allotted minutes on what should be free calls to them.

Customer didn't like that, so I already lost that account. But I would love to see this issue addressed so it doesn't come up again later.

Adding a dollar limit similar to how International calls now have a dollar limit would solve the problem.