Hey Guys,

The fax service seems to be working pretty flawlessly and we're taking it to production this week.

Two things are going to happen:

1) We're deploying new production fax servers dedicated to these and will need to copy existing numbers over there and remap them to the appropriate accounts.

2) This fax service is NOT a pass through service and these are delivered in T.38 format upstream. We just didn't want to do the whole pass through service that will occasionally be hit and miss.

With that being said, we are grouping these altogether and fax DIDs will not be the same DIDs that are in our general pool in most cases. There is one specific upstream carrier that we have opted to have provide them whereas the voice DIDs are pooled from Paetec, Global Crossing, and in worst case Level3.

Cleaning up any unused ones so we can get replenish the pool with fresh ones ALL from the preferred vendor will make things a lot easier for us.



Please go through your accounts and "remove" any fax numbers that you're not using/attached to. We will replenish the pool and you'll be able to get new ones within a week.

If you have a fax number you need to keep, go ahead and leave it and we can migrate it. It's not a huge deal.