A few suggestions on the signup process:

Its awkward having a countdown meter for a signup special that for the last 18 hours of the special you can't reach anyone. I'm assuming this special actually resets the meter, but I didn't want to take my chances on that bet.

I signed up, but then realized before submitting, that the billing address must match the address where the ATA adapter is sent. Since my credit cards and bank statements go to my PO Box 100 miles away, that wasn't going to work since I need that ATA at home, so lacking an ability to call within the hours of the 'special' and inability to sign-up, I chose the PayPal option, cause Paypal is designed to deal with both addresses.

It would have been nice to have been able to chose my DID number, I noticed in the demo, I could see the available DID numbers, had I been adding a Virtual Number for my area, so the code is already there to support it, but the signup page seems to be missing that capability.

Otherwise, I'm excited at the opportunity to have a real VOIP provider again as I've been limping along with GoogleVoice/GrandCentral since Sunrocket's demise (loss of Gizmo started me looking again). I'm a bit wary to jump on annual prepaid contracts (+1) since that time.