Outbound calls don't complete and give a fast busy.

[VOIPoTim]

We had a hardware failure earlier this morning that was causing issues for some customers this morning. It has been resolved.

Sorry for the inconvenience.

[MisterEd]

We had a hardware failure earlier this morning that was causing issues for some customers this morning. It has been resolved. Sorry for the inconvenience.

Why not also post in this (your own support forum) as well as TWITTER when there is an issue? Doesn't make a lot of sense not to and really shouldn't take more that 30 seconds to do. Personally I have no desire to use TWITTER or FACEBOOK but that is another issue.

[VOIPoTim]

Why not also post in this (your own support forum) as well as TWITTER when there is an issue? Doesn't make a lot of sense not to and really shouldn't take more that 30 seconds to do. Personally I have no desire to use TWITTER or FACEBOOK but that is another issue.

I'll talk to our team about posting more here to see if we can start posting about outages here as well.Only a small % of our customers use this forum so we don't typically post outage info here. Twitter is also a third-party platform so it's less likely to be impacted since it's not hosted in the same datacenters we use in case there is a major outage.