Smart, very smart!

[usa2k]

BYOD/Soft Phone settings as self serve.

[caseydoug]

Agreed. However, mine says "disabled" in vPanel, yet the softphone works.

[voipoh]

Agreed. But appear to be a bug. Mine also said disabled with working softphone.
Activated and accidentally click save twice. Then observed that each time 'save' is clicked, the password changes. My original password still works.

[caseydoug]

Agreed. But appear to be a bug. Mine also said disabled with working softphone.
Activated and accidentally click save twice. Then observed that each time 'save' is clicked, the password changes. My original password still works.

Interesting. How did you know the password changed? Are you saying the VOIPo provided a second working password?

[usa2k]

I enabled mine to see, then disabled it because I have no need just now.
The app gives you a unique password, and tells you the server to use.

[Xponder1]

You have successfully activated your VOIPo SIP Softphone credentials, please use the information as follows to connect to our network:
Hostname: sip.voipwelcome.com

I know for a fact that is the wrong server it should say Central01

[voipoh]

Interesting. How did you know the password changed? Are you saying the VOIPo provided a second working password?

Try it. Enable, then click 'save'. Then click 'save' again. each time you click 'save' the password changes.

[caseydoug]

Try it. Enable, then click 'save'. Then click 'save' again. each time you click 'save' the password changes.

You said earlier that your original password still works. The password we were given when we set up our softphones through Support is probably the same as the password on our adapters, and it doesn't change. VPanel must be displaying a second password which can change each time we click "Save."

[usa2k]

... probably the same as the password on our adapters ...

That would be my suspicion. (You have the ATA password.)
If you do, then you can look at the admin section of your PAP2T.
EXCEPT you can't have that, because they change it often (or so they say!)
It is probably some manual setup, versus the automated vPanel config.
I wonder if the vPanel does not conflict if a different server is listed?

The Soft Phone vPanel app should not keep changing the password.
I can see a use for a "Change Password" button to force a new one.
This method makes sense as a way to limit the number of soft devices perhaps ...
And to put it in a sort of sand box.

I expect that will be the way of the future devices.
The Grand-fathered customers maybe will still get other privileges?
I don't know how they keep straight who is grandfathered to what?
So far I think they have kept everybody happy!

Perhaps VOIPoDylan or someone will give the intended overview soon?

[VOIPoTim]

I'm proofreading my post on this and it'll make more sense when I post it.

We've made some changes to how we handle BYOD/softphones.