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usa2k
01-02-2009, 09:44 AM
This should really get fixed soon.

I have 411 routed to GOOG411 number.

Calling the department store TARGET gets GOOG411


454-1133
734-454-1133
1-734-454-1133

All get routed to GOOG411

I know this has been mentioned before, it still remains broken.
I am surprised with increased user base that the calls are not flooding you?

usa2k
01-02-2009, 09:51 AM
What if you limited outbound routing to :


calls with an *
calls 3 digits
calls 7 digits
calls 10 digits
calls 11 digits


Use those points as a filter criteria.
Break the outbound routing into those categories,
so one 3 digit number never applies to four or more.

I think you do all this at some switch level?
Is there flexibility to filter the calls like I suggest?

VOIPoTim
01-15-2009, 01:53 AM
This should be fixed now.

Please check and confirm.

usa2k
01-15-2009, 05:16 AM
(734) 454-1133 Canton, MI, Target Store dials perfectly now!

ralfaro
01-15-2009, 08:04 AM
This should be fixed now.

Please check and confirm.
Awesome! This is working now. I had 411 going to AT&T free directory assistance and previously, any number 411 was being routed improperly. After trying several numbers containing 411, I can say it seems to be fixed. Now if ticket THK-163478 could be figured out, I'd be a totally happy camper.

scott2020
01-15-2009, 08:10 AM
What if we dial 411 using just VOIPo and no routing? I can't remember if VOIPo has 411, where it goes, or what it costs.

orum
01-15-2009, 08:41 AM
Awesome! This is working now. I had 411 going to AT&T free directory assistance and previously, any number 411 was being routed improperly. After trying several numbers containing 411, I can say it seems to be fixed. Now if ticket THK-163478 could be figured out, I'd be a totally happy camper.

What is the number for AT&T free directory assistance?

Thanks,
Dan

zcnkac
01-15-2009, 12:26 PM
AT&T directory assistance: 800.935.5697

NY Tel Guy
01-15-2009, 07:31 PM
AT&T directory assistance: 800.935.5697is this Directory Assistance really free?????

burris
01-15-2009, 07:43 PM
is this Directory Assistance really free?????

I believe it is...how would they bill it if it weren't?;)

NY Tel Guy
01-15-2009, 08:05 PM
I believe it is...how would they bill it if it weren't?;)
Well they capture your ANI and then........er, uh well....

ralfaro
01-16-2009, 12:55 PM
What is the number for AT&T free directory assistance?

Thanks,
Dan


Dan, the number is: 800-935-5697.

RA