Voice mail question

[roehrle]

I received an e-mail that I had a voice mail which read
Message From "Affiwwww Fedxxx" xxxyyy0808 (tel:8003250808)
I clicked on the xxxyyy0808 and got a message that I needed to launch an application I didn't have and there was a button to "Launch" I hit the "Launch" button and nothing happened.
I was able to get the Voice Mail by using 123 but I still want to know why I can't get the e-mail voice to work

[VOIPoTim]

It's actually a .Wav sound file, so it should open with whatever audio player you have on your computer.

[Montano]

I think we went over this is another one of your threads......

[roehrle]

I did a search for *.wav and it did not find a wav file for a couple days around when it was sent. There was no indication where to find the wav file in the e-mail. If it did not come with the e-mail, how can it get into my computer??

[VOIPoDylan]

I did a search for *.wav and it did not find a wav file for a couple days around when it was sent. There was no indication where to find the wav file in the e-mail. If it did not come with the e-mail, how can it get into my computer??

The *.wav should be saved as an attachment. It is possible that your email client did not download the *.wav or it was blocked. You did indicate in your first response that you clicked 'xxxyyy0808' - what was xxxyyy0808's file extension?

* What browser are you using? If you're using Mozilla Firefox > Options > Applications > search for wav to see what application your browser is trying to use for *.wav

[Montano]

And are you sure you have 'Attach Message File' set to 'Yes' in vPanel ?

[roehrle]

Yes I have "attached file" set in the Vpanel
The only thing there was in the e-mail was below. There was no attachments


Message From "Affinity Federa" 8003250808 (tel:8003250808)
Created: Monday, February 16 2009, 09 55 AM
Duration: 00:00:39
Account: 60X87XX095@sip.voipwelcome.com