View Full Version : SimulRing problems
Brian
03-20-2009, 03:41 PM
I'm having some issues with SimulRing again. When someone calls me from a Verizon landline, my cell phone (Simul-number) isn't ringing. My VOIPo line rings, but the caller gets "your call cannot be completed as dialed" instead of voicemail if I don't answer.
I re-opened ticket #YRH-679780 about this. It might be beacuse I swapped the GS for a PAP2 (all provisioned) and I'm on a different server?
VOIPoBrandon
03-20-2009, 04:17 PM
Brian,
I'm going to shoot you a couple test calls and grab a trace -- caller ID will be Private -- if you could not answer it that would be great, thanks!
Brian
03-20-2009, 04:21 PM
Sounds good, at least one came through.
If you do need me to answer, shoot me an email - I'll be out for a little bit but will have the Blackberry. Thanks :)
VOIPoBrandon
03-20-2009, 04:22 PM
Brian -- did your simul ring destination ring with this first test call of mine? Please advise, thanks!
Brian
03-20-2009, 04:26 PM
Brian -- did your simul ring destination ring with this first test call of mine? Please advise, thanks!
Yes, it did.
VOIPoBrandon
03-20-2009, 04:29 PM
Could you go ahead and give yourself another test -- just watching things over here, thanks!
Also (do not answer -- let it ring through) same as before.
Brian
03-20-2009, 04:31 PM
Testing from another cell phone is working - although I didn't test this before. I'll try the Verizon line in an hour or two.
VOIPoBrandon
03-20-2009, 04:34 PM
Sounds good -- I'll keep a trace going. Thanks!
________
Honda That's (http://www.honda-wiki.org/wiki/Honda_That's)
Brian
03-20-2009, 05:52 PM
Just tried again from the Verizon line - still no go (301-695-xxxx).
VOIPoBrandon
03-20-2009, 05:59 PM
Brian, could you PM me your whole cell number I'd like to get a capture coming from the "From" number, thanks!
________
Black Amateur Tube (http://www.fucktube.com/)
VOIPoBrandon
03-20-2009, 06:01 PM
Looks like no need - I think I found the culprit, give me one moment.
________
GLASS BUBBLERS (http://bubblers.net/)
VOIPoBrandon
03-20-2009, 06:03 PM
Ok please try a test now coming from that same problematic number, thanks!
Brian
03-20-2009, 06:08 PM
PM sent, just tried again, same result.
Brian
03-20-2009, 06:09 PM
For what its worth, I also have a distinctive ring set for that same number (the 301-695 one), but I've had this set for weeks.
VOIPoBrandon
03-20-2009, 06:11 PM
Brian -- thats actually the exact thing I've noticed -- try disabling it and then try again. Looks like its being sent upstream to PSTN carrier -- which I'm going to fix, but see if disabling it does not fix it right now.
PSTN did not like it in the headers -- essentially.
Brian
03-20-2009, 06:12 PM
There we go - that was it! Strange, since it's been working for a while (or at least I think it has...)
VOIPoBrandon
03-20-2009, 06:15 PM
:) Glad it is working now -- I'll go ahead and file a bug report internally, and we'll get this taken care of -- these are part of the reasons Simul Ring is still in beta haha. But glad we know the issue now -- thank you for all of your patience and cooperation!
Brian
03-20-2009, 06:43 PM
:) Glad it is working now -- I'll go ahead and file a bug report internally, and we'll get this taken care of -- these are part of the reasons Simul Ring is still in beta haha. But glad we know the issue now -- thank you for all of your patience and cooperation!
No prob :) As I've said before, I don't mind these issues - just want to get the bugs ironed out :) Thank YOU!