View Full Version : PAP2T ahead by an hour?
Russell
08-01-2009, 07:05 PM
Logging into it using "user" credentials, I see 8/1/2009 22:04:10. It's now 9:04 EDT. My vPanel is set to Eastern. Why is mine ahead by an hour? I logged in because the wife complained the phones were showing the wrong time.
Brody
08-02-2009, 04:34 AM
Mine are ahead an hour also. I remember this happening before, and support eventually sent out an update to the PAP.
usa2k
08-02-2009, 05:38 AM
Never noticed that!
caseydoug
08-02-2009, 09:58 AM
My vPanel is set to Eastern. The vPanel controls only the times shown on the vPanel call log. I believe the PAP2 has a time zone setting on the "Regional" tab in the Admin login. I'll bet that's the one that's off.
Hawkmeister
08-02-2009, 10:27 AM
Me too.
Maybe the fact that my Vpanel preference is set to EAST, but , it says I'm currently comnnected to sip-central01?
I did have this problem back on April 29th.
I just noticed that my callerID was an hour ahead on my calls (and hadn't noticed that before). I was checking here to see if anyone else was having this issue. I bet they are related.
Dan
burris
08-02-2009, 06:33 PM
It's actually reading one hour ahead in the PAP2 itself..
caseydoug
08-02-2009, 08:03 PM
Has anyone put in a ticket?
Russell
08-03-2009, 05:17 AM
Has anyone put in a ticket?
I was going to give them through EOB today before opening a ticket (since there's no support on weekends) unless someone else responds here that they've already opened a ticket.
burris
08-03-2009, 07:51 AM
I see over time that a number of VOIPo techs are monitoring this forum.
I would think that they picked up on this and are already looking into it..
caseydoug
08-03-2009, 08:34 AM
Never hurts to goose 'em. Go for it, Russell. :)
fisamo
08-03-2009, 11:03 AM
I see over time that a number of VOIPo techs are monitoring this forum.
I would think that they picked up on this and are already looking into it..
I was going to give them through EOB today before opening a ticket (since there's no support on weekends) unless someone else responds here that they've already opened a ticket.
I suspect Tim would rather see tickets submitted so that issues can be tracked. If the problem still exists when you next look at your adapter, go ahead and submit the ticket.
(This is easy for me to say--I don't have a provisioned PAP2... :cool: )
VOIPoBrandon
08-03-2009, 02:53 PM
Hey Guys, anyone experiencing this time difference, please power-cycle your device and allow for 2-3 minutes to elapse, then see if the time is not now properly adjusted, thanks!
caseydoug
08-03-2009, 03:31 PM
Mine is correct now, even without power cycling. Thanks Brandon.
usa2k
08-03-2009, 05:05 PM
Mine is correct now, even without power cycling. Thanks Brandon.
Mine too!
Random words to allow the post ...
VOIPoBrandon
08-03-2009, 05:58 PM
Great -- glad to hear it. Thanks for the confirmation guys!
burris
08-03-2009, 06:19 PM
I thank you as well...mine is now O.K.
Russell
08-03-2009, 09:32 PM
Just checked. Looking good without the power-cycle. Thanks, Brandon.