vPanel Restructuring/Redesign

[VOIPoTim]

Hey Guys,

As we continue to add new features, vPanel is getting more and more crowded with the current layout/menu system.

We're planning a redesign and want to get some feedback about how you guys think we could better organize it.

If there are any other panels you guys particularly like the way something is handled in, post a screenshot and let us know why.

[JimDog]

I'd like to see the different options/sections in a menu bar on the left side rather than on the top. I don't use vPanel that often and when I do, I forget which tab has what I'm looking for. I think if you did it vertically rather than horizontally you could either list out all the options or put them in some kind of collapsible menu?

[Montano]

Keep vPanel the same regardless if it's Residential or Express. I get confused going from one to the other... can't find voicemail in Express.......

[usa2k]

More a feature enhancement.

Call record incoming: Add an enable/disable checkbox.

[eroomjt]

Make sure it stay's simple enough that you can still see/use it on a mobile device (iPhone, Blackberry) since a lot of us use the voip in conjunction with our mobiles.

[eroomjt]

I second the slim vertical panel on the left, with the subpanel items across the top, or expanding on the left.

[eroomjt]

Sorry, last one: First page could have quick toggle on/off, and some entry for most common features. Instead of being blank.

[usa2k]

Just thinking ...

Select features to be User and Admin by designating each feature from an Admin login (Kind of like the Zoom ATA does.) That allows a simplified web page for possibly the spouse.

Or lets you clear out the clutter of things you don't use.

[ellinj]

I'd like to see more documentation or help within the panel itself. For instance when adding a extra cost feature provide me with some details on the cost.

[kbuck320]

I second that motion. Help menus are not "features" -- they are mandatory, and completely lacking on Voipo.

[timdh]

I third the motion on documentation/help. I am pretty sure I am missing out on some cool features simply because I take the approach that if I don't know what it does, I don't use it.

[bwyatt]

I agree that help links would be helpful within the panel. As a new customer, I've either found the answers here: http://www.voipo.com/support.php or through a brief and productive "chat" with support.

Several requests have been accommodated with a manual transaction not yet available through the panel. There appears to be a couple of options that appear, but don't process if you try to use them.

There hasn't been anything I've not had resolved, but I like being able to work it and control it myself through the panel.

[txcas]

Callcentric's control panel is my favorite by far. Tim get a free account and check it out.