voip123
10-26-2009, 05:36 PM
Hi,
I have some concerns about VOIPo support. Your support time is 9AM - 7 PM CST Monday - Friday, which is my working hours. Today I got back home at 6:00PM, called the support and waited for more than 20 minutes. Finally got a voice message, said "Due to high volume call....., we can not take your call, please leave a message.. blah blah."
Can you please give the users access to the phone adapter?
I just want to assign a static IP address to the phone adapter. Actually I don't need to call the support if you give me access to the adapter. Such simple task, I have to call support to do it. But I have to meet your time.
At this moment, it is 6:35PM CST. Support is gone. I have to wait until tomorrow.
Wish me can get in touch with Support.
I have some concerns about VOIPo support. Your support time is 9AM - 7 PM CST Monday - Friday, which is my working hours. Today I got back home at 6:00PM, called the support and waited for more than 20 minutes. Finally got a voice message, said "Due to high volume call....., we can not take your call, please leave a message.. blah blah."
Can you please give the users access to the phone adapter?
I just want to assign a static IP address to the phone adapter. Actually I don't need to call the support if you give me access to the adapter. Such simple task, I have to call support to do it. But I have to meet your time.
At this moment, it is 6:35PM CST. Support is gone. I have to wait until tomorrow.
Wish me can get in touch with Support.