Voicemail instructions?

[MisterEd]

OK, maybe I'm just blind ...... I even did a search.

I can't seem to find ANYTHING anywhere on how to setup my voicemail (access, outgoing message etc). I know it's gotta be somewhere (it SHOULD be in vPanel).

Can someone please point an old man in the right direction! :p

[usa2k]

I remember suggestions, but no how-to



You can get to it using 123 or *123
You can interrupt the outgoing voice message with # and the pass code from another phone.
You can dial 832-838-7000, enter your number and pass code from a remote phone.
(A Texas number)


The rest, I just do by following voice prompts.

[MisterEd]

Thanks ... that helps (actually it's the same as my previous provider). Still there should be detailed instrustion on ALL features ESPECIALLY voicemail.

Meanwhile, when I call my number from another number the voicemail picks up and says only GOOD-BYE! Yes, it is enabled in vPanel and I do have a outgoing message configured.

What is auto-login in the voicemail section of vpanel mean?

Average "joe-sixpack" needs detailed isntructions. I was able to figure out a lot of stuff but every major voip provider has instructions for all their features on their website. That's just basic. Customers need basic info. How would I ever figured out the Texas call-in number?

Very frustrating.


I remember suggestions, but no how-to



You can get to it using 123 or *123
You can interrupt the outgoing voice message with # and the pass code from another phone.
You can dial 832-838-7000, enter your number and pass code from a remote phone.
(A Texas number)


The rest, I just do by following voice prompts.

[usa2k]

I suggest putting a ticket in about "Good bye!"

Auto-login eliminates the need to enter the pass code.
Its more WAF friendly than remembering a code at home.

EDIT: I wonder if some think vmail is only available on vPanel?

[MisterEd]

Now that you gave me *123 I figured out what auto-login is. :)

(This CAPTCHA is annoying on every message)

[MisterEd]

I did put in a ticket. Grrrr.

Yea, with no *&&*&*@ instructions anywhere it's possible folks might think vmail is only on vPanel.


I suggest putting a ticket in about "Good bye!"

Auto-login eliminates the need to enter the pass code.
Its more WAF friendly than remembering a code at home.

EDIT: I wonder if some think vmail is only available on vPanel?

[usa2k]

I have no CAPTCHA when posting here.
Hopefully somebody can fix that too!
Must be a spam deterrent. (Perhaps x number of posts require it?)

[MisterEd]

I have no CAPTCHA when posting here.
Hopefully somebody can fix that too!
Must be a spam deterrent. (Perhaps x number of posts require it?)

I get it on every freakin' message. Probably a permissions error.

[mikeb]

I agree that there should be instructions in the vPanel. However, you will find a lot of answers in the knowledgebase at http://www.voipo.com/support.php

[MisterEd]

Even the KB is wrong. it says "dial 123 from your VOIPO phone to access voice mail menu" when it should be *123. That would drive anyone who actually read it :) nuts.


I agree that there should be instructions in the vPanel. However, you will find a lot of answers in the knowledgebase at http://www.voipo.com/support.php

[VOIPoBrandon]

Even the KB is wrong. it says "dial 123 from your VOIPO phone to access voice mail menu" when it should be *123. That would drive anyone who actually read it :) nuts.

*123 or 123 will both work :)

[MisterEd]

*123 or 123 will both work :)

I SWEAR 123 didn't work yesterday but does now! All I got was dead air. :p

For that matter my voicemail didn't work at all yesterday (got voice message saying "goodbye" as soon as it answered) but does today.

Arghhhh! Must be my dementia.

[kbuck320]

Ok, here's what I don't understand. I have two phones plugged in, Line 1 and 2.

On Line 2, I can dial 123 and get to voice mail.

Line 1, 123 just gives me a fast busy.

I believe my line 1 and 2 are what would be called 'cloned' .. they both ring the same number.

Help?

[usa2k]

Both lines should work equally when used as cloned.
That calls for a ticket - never heard of that issue.

In https://secure.voipo.com/features/devices there should be two devices listed.

An upgraded line, will only see one, for each vPanel selection.

[stevech]

I agree that there should be instructions in the vPanel. However, you will find a lot of answers in the knowledgebase at http://www.voipo.com/support.php

Gee, new user here, months after this posting. I spent way too much time rummaging in the Forum to find basic VoiceMail 101 usage instructions, such as how to access from my cell phone. It seems to be "0", contrary to the above.

Why in the heck isn't there a new user document or geeze, even a help menu in Vpanel?

[TFlap]

...even a help menu in Vpanel?
That's something most people have been waiting/asking for for a very long time.

[stevech]

That's something most people have been waiting/asking for for a very long time.
Wow. NOT a good first impression. How long would it take to post such a thing? 30 minutes? Gee.

[tylerscell1]

If you do 123# (To time it out) it will work.

[Brody]

If you do 123# (To time it out) it will work.

I have gotten in the habit of dialing # after every number - seems to speed the dialing process up considerably (especially when dialing 7 digits!)

Be careful with 123# though - I had a problem with the VM system only giving me "goodbye" from time to time. Finally figured out that if I left off the #, the problem disappeared (sorry, support, for annoying you with this issue!)

Once again, a VOIPo wiki would solve a lot of these problems... hint hint!