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usa2k
12-30-2009, 07:26 AM
After you create a User account, you can go to https://reseller.voipwelcome.com/phone_numbers and add a Virtual, or Toll Free number (Select the account it should belong to.)

If you wish to cancel a virtual number, its done under https://reseller.voipwelcome.com/billing/renewals

One BUG seems to be, the number gets canceled, but continues to show in https://cp.voipwelcome.com/features/local_numbers and continues to work, if called.

XJU-938244

I see Reseller@VOIPo.com produces a ticket number in my normal Support page.
Also, I'm not seeing email confirmations of support requests (By design?)

Also updates cannot be added to SHK-440697 to close it.
It gets "could not connect"

VOIPoTim
12-31-2009, 06:08 AM
This is on our bug list and should be fixed today.

usa2k
12-31-2009, 06:26 AM
Thanks. It was manually fixed.

fisamo
12-31-2009, 10:32 AM
I'm having some issues with a canceled account still on my panel. Since I did not realize emailing 'reseller@voipo.com' would create a ticket, two tickets were opened for the issue:

GYV-878909
FDY-534975

If this could be taken care of, I'd appreciate it. :)