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View Full Version : Cost on cp.voipwelcome.com



usa2k
01-07-2010, 07:31 AM
First question:

Since the costs show on reseller.voipwelcome.com, why are costs showing on the user control panel? I can see showing Reseller markup for a By-The-Minute-Plan, otherwise, costs should be hidden.

usa2k
01-07-2010, 07:45 AM
Also, a second question:

Allowed minute usage with the default of 500,
is that per month/billing cycle, or just a bucket of minutes?assigned to

And, a third question:

Can a big bucket of minutes be assigned to multiple ATAs?
(Think Family share plan.)

VOIPoBrandon
01-07-2010, 11:53 AM
Also, a second question:

Allowed minute usage with the default of 500,
is that per month/billing cycle, or just a bucket of minutes?assigned to

And, a third question:

Can a big bucket of minutes be assigned to multiple ATAs?
(Think Family share plan.)

The answers to your questions are as follows:

The cost in the users control panel will be hidden.

The 500 minute default -- is simply a suggested limit, however it does not imply that there is 500 minutes included for a phone number. It is simply a default.

You can divide your minute usage however you seem fit -- as the unit / variable at hand is simply a per minute fee. We are not allocating any chunk of minutes.

Please let me know if this all makes sense, thanks!

VOIPoTim
01-07-2010, 11:55 AM
Right, the limit section is just so you can set your own softcaps/limits. The system will not let a user exceed the limit set for them. You can adjust this in real-time anytime if you need to increase/decrease it.

The limit is for the calendar month.

VOIPoTim
01-07-2010, 11:56 AM
First question:

Since the costs show on reseller.voipwelcome.com, why are costs showing on the user control panel? I can see showing Reseller markup for a By-The-Minute-Plan, otherwise, costs should be hidden.

When you say they are showing...where/what are you seeing? Shouldn't be any cost info in the user panel.

usa2k
01-07-2010, 12:35 PM
Call History shows the charged amount for x minutes.
The column is called "FEES" just like on the reseller account.

VOIPoTim
01-07-2010, 05:15 PM
Should be removed now :)

usa2k
01-07-2010, 06:36 PM
Correct!

Seems it is missing from the reseller Call History page too! :(

usa2k
01-08-2010, 04:53 PM
OK. Prices on Reseller, not on User CP :)

goldentouch
01-19-2010, 02:43 PM
One thing i noticed on the user cp call logs
" voipo number" is highlighted in red.
This might be better changed to something like
"network number" to keep voipo transparent.

VOIPoTim
01-19-2010, 05:12 PM
One thing i noticed on the user cp call logs
" voipo number" is highlighted in red.
This might be better changed to something like
"network number" to keep voipo transparent.

We'll get this fixed in a few minutes.

usa2k
01-19-2010, 09:15 PM
I still see at https://cp.voipwelcome.com/call_log

Δ VOIPo Number
Δ External Number

but I know you will get to it! :D

Maybe?

♥ In-Network Number
♠ External Number