PDA

View Full Version : Service down



sr98user
01-19-2010, 04:23 PM
My service seems to be down. Incoming says "You have reached a number no longer in service" and outgoing results in "busy" tone after 20-30 seconds.

On the PAP2T status page, one is online and other is "can't connect to login server"

VOIPoTim
01-19-2010, 04:24 PM
Support is very quiet. Best thing to do is call in.

buckethead
01-19-2010, 04:26 PM
down here as well, both inbound and outbound - calling into support in a minute

usa2k
01-19-2010, 04:27 PM
OK for me ...

Actually - shows registered, but won't complete calls.
It was working 20 minutes ago!
Voicemail gets Busy.
(On VOIPoEast)

buckethead
01-19-2010, 04:28 PM
getting all circuits busy error when calling in

Brian
01-19-2010, 04:30 PM
Outbound calls not working here.

sr98user
01-19-2010, 04:32 PM
Calling toll free support line from cell phone results in "All circuits busy". Calling the 949 line results in dead air.

My cell phone works fine for other numbers.

bakntime
01-19-2010, 04:37 PM
Support is very quiet. Best thing to do is call in.


Calling toll free support line from cell phone results in "All circuits busy". Calling the 949 line results in dead air.

My cell phone works fine for other numbers.I guess that explains why it's quiet haha :p

Hopefully now that Tim is aware of an issue they can get someone to check up on it. I don't know if there's any other voip provider out there that's as responsive as Voipo's team.

VOIPoTim
01-19-2010, 04:40 PM
We have started seeing reports of some issues and are investigating.

We had over 100 calls in queue all of a sudden right after I posted.

We're investigating and will post info.

sr98user
01-19-2010, 04:43 PM
Incoming and outgoing calls are working now

bakntime
01-19-2010, 04:43 PM
Thanks Tim. You guys rock.

buckethead
01-19-2010, 04:44 PM
Incoming and outgoing calls are working now

Same here.

usa2k
01-19-2010, 04:48 PM
Working again for me outgoing and VM.
Had never lost registration that I can tell.

sr98user
01-19-2010, 04:54 PM
I didn't loose my registration during most of the down time except for 1 or 2 minutes on one Line.

voxabox
01-19-2010, 06:04 PM
I did not realized that service was down; however, call log did not show today's activity

zevin
01-19-2010, 06:14 PM
I did not realized that service was down; however, call log did not show today's activity

I noticed that also... call log is not showing today's activity.

TFlap
01-20-2010, 05:40 PM
I had a few small problems yesterday (fast busy when making calls, or dead silence), but it didn't last long at all.

None of my Call History showed up yesterday, either. It is there today, but nothing showed yesterday.