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View Full Version : Billing Errors Today?



tylerscell1
01-27-2010, 08:01 PM
Am I the only one who got like 60 emails saying I had a outstanding invoice? Think they fixed it because it stopped but just curious

VOIPoTim
01-27-2010, 08:17 PM
We are just prepping billing system for resellers. You can ignore those e-mail.

tylerscell1
01-27-2010, 08:39 PM
Hey tim the usage limits are non existing and phone service out

VOIPoTim
01-27-2010, 08:49 PM
Hey tim the usage limits are non existing and phone service out

I just looked into this for you. For some reason the auto suspension had kicked in for your reseller account. Today was the anniversary so it would "renew" today but it should have just debited the balance.

I unsuspended it now and need to have a developer look into that tomorrow to see why.

tylerscell1
01-27-2010, 08:49 PM
(WHMCS Can be a PAIN for emailing)

tylerscell1
01-27-2010, 08:50 PM
It took it out of the balance yesterday and thanks tim!

zevin
01-28-2010, 12:53 PM
(WHMCS Can be a PAIN for emailing)

Tell me about it... that thing loves to shoot out emails.

I run it on my reseller hosting account and you have to be careful what you do.

tylerscell1
01-28-2010, 01:18 PM
Tell me about it... that thing loves to shoot out emails.

I run it on my reseller hosting account and you have to be careful what you do.

Cant tell you how many apology emails i send out for that lol