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tylerscell1
02-12-2010, 10:50 AM
Can we request to have some of our support tickets deleted? I have some that I no longer need and neither does voipo and i like to go back and re read certain tickets. Just would be nice to have some deleted.

usa2k
02-12-2010, 11:12 AM
Just thinking...

Maybe a favorites tag with a view of just those?

I would still like to see them chronological, but a separate view for Closed Tickets.

Another way would be a filter that selected a category:


Closed
Hold
Open
Pending Customer Response
Tagged Favorite (maybe?)

tylerscell1
02-12-2010, 02:27 PM
Either is fine