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VOIPoTim
02-23-2010, 01:23 PM
Hey Guys,

I've been told all usage charges should now be billing correctly with the reported bugs fixed as far as we know.

Please make test calls to verify.

Things to keep in mind:

On Network - Billed at $0, may not show up in call logs due to other pending bug.

SIP - Billed at $0

Included Account Usage - Billed at $0

tylerscell1
02-23-2010, 01:26 PM
Only bug I have found was international calling not being billed correctly this however has been resolved by Brandon.

usa2k
02-23-2010, 02:44 PM
My upcoming transactions do not list E911 as upcoming except one number.

Ticket ID: VBI-416026 (open)





Last time I was billed for my Included Account it was $1 for DID

Ticket ID: OHQ-335593 (Closed as fixed)
Next opportunity expected 3/18 to see what happens.





Erroneous number porting fee

There was a reply, but still open
Even though its fake money, it still feels wrong that the charge is still there.
Ticket ID: DFF-696881 (open)

usa2k
02-23-2010, 03:17 PM
Toll Free Billing


CURRENTLY:

IN PSTN TOLL-FREE 1 minute @ $0.02500000 - $0.025
OUT ON NETWORK 1 minute @ $0.00000000 - $0.000
USF Fee 7.3% - 0.00252
$0.025 + 0.00252 = 0.02752 BUT gets billed 0.033
(No ticket for this one.)
02/22/2010


BEFORE:

IN PSTN TOLL-FREE 1 minute @ $0.02500000 - $0.025
OUT ON NETWORK 1 minute @ $0.00000000 - $0.000
USF Fee 7.3% - 0.00210
$0.025 + $0.00210 = 0.02710 AND charged $0.027
01/08/2010


NOT SURE:

$0.0250 * 0.073 = 0.001825 (not 0.00210, not 0.00252)
Looks like it needs another look.

VOIPoBrandon
02-23-2010, 03:21 PM
USF Rate has been changed looks like a frontend display issue.

Try calculating with .084.

VOIPoTim
02-23-2010, 04:16 PM
Sorry, USF changes every quarter. Currently we are using 8.4%.

usa2k
02-23-2010, 06:53 PM
This is now showing properly for the newest billing.
The older billing must have been a bit more than 7.3% too.
Moving forward, it looks like it adds up now.

usa2k
02-25-2010, 09:10 AM
My upcoming transactions do not list E911 as upcoming except one number.

Ticket ID: VBI-416026 (open)





Last time I was billed for my Included Account it was $1 for DID

Ticket ID: OHQ-335593 (Closed as fixed)
Next opportunity expected 3/18 to see what happens.





Erroneous number porting fee

There was a reply, but still open
Even though its fake money, it still feels wrong that the charge is still there.
Ticket ID: DFF-696881 (open)





All should be fine going forward.

The E911 billing on "Upcoming Transaction" will not show for some older accounts before billing was reworked a bit. This is not an issue with newly created accounts.

usa2k
03-01-2010, 10:40 PM
OBSERVING

I see minutes used are decrementing Reseller Account balance in real time now?
For a while it just seemed like the monthly renewals were happening.

VOIPoTim
03-02-2010, 11:02 AM
OBSERVING

I see minutes used are decrementing Reseller Account balance in real time now?
For a while it just seemed like the monthly renewals were happening.

Yes, everything is supposed to be in real-time. Should all be working now :)