View Full Version : Porting an existing number out and replacing it with a new number
rx100
03-03-2010, 12:59 PM
Can I port my existing ported in number away from VOIPO and replace that number with a new voipo provided number ? If so what is the process to do so?
tylerscell1
03-03-2010, 01:04 PM
I would contact support. :) Either way you would have to.
VOIPoTim
03-03-2010, 01:04 PM
Sure, just contact support and they can do it for you.
tylerscell1
03-03-2010, 01:08 PM
Oh yea SAME TIME! *High Five*
rx100
03-03-2010, 01:11 PM
Can I get a new number and assign that as my primary number and make my current number as secondary line and then port the number away to my cell phone provider. Will that work?
Any additional costs involved if I take this route?
VOIPoTim
03-03-2010, 01:19 PM
Yeah, you could convert it to a virtual number and you'd just pay for the virtual number until the other one ported out (and you make it the only one).
If that's the goal, the cleanest way to go is to just do the port out first and then once it's done have us change the number (avoiding paying for a virtual number).
We don't automatically close account on port out or anything. Outgoing would still work, etc.