Several calls with no audio

[kdonnel]

This is my first week using my Voipo line exclusively as my home phone and for the most part it has worked well.

I have had several calls either originated on the Voipo line or to the Voipo line that result in a connection but no audio. It is just dead air. I can hangup and try the call again and it goes through fine.

I currently do not have any port forwarding setup in my router. Should that be my first try?

I have a rt31p2 connected behind a Belkin N+ router.

[VOIPoTim]

Yeah that's likely it. The audio stream comes from a different IP that the VOIPo server you are connected to so some routers don't "link" the two together and block it.

We recommend setting a static IP in the router for the adapter and forwarding ports 5000-65000 (UDP) to the adapter.

If your router has SIP ALG, you also want to disable that.

This combo should resolve your issue. If you need any help with doing it, just give us a call.