PDA

View Full Version : No Devices Registered in VPanel



caseydoug
03-25-2010, 12:52 PM
My VPanel says that no devices are registered for either line. However, both lines are working normally, and the PAP2 shows that it is in fact registered. Anyone else seeing this?

Also, is there an easy way to see what server my device is registering to (other than sniffing the IP address and doing a reverse DNS lookup)? The server doesn't appear in VPanel any more.

sal
03-25-2010, 01:28 PM
Same here. I don't think it matters if the phone is working.

bwarden
03-25-2010, 01:44 PM
I see it too. I noticed it right after I had Verizon make some configuration changes on my service, so I figured I broke it. Calls still work in and out, so maybe it's not my fault.

VOIPoBrandon
03-25-2010, 01:50 PM
Do not fear... this is simply a "display" issue and is being corrected.

caseydoug
03-25-2010, 02:00 PM
Do not fear... this is simply a "display" issue and is being corrected.
Thanks, Brandon. I figured as much. Isn't there supposed to be a new version of VPanel coming soon?

VOIPoBrandon
03-25-2010, 03:52 PM
This should now be resolved -- please let me know if otherwise, thanks guys!

P.S. in regards to the new VPanel version we are constantly striving to make the customers experience and control as easy as possible.

mikeb
03-25-2010, 04:27 PM
P.S. in regards to the new VPanel version we are constantly striving to make the customers experience and control as easy as possible.

Brandon, you could run for political office using vague answers like that. :)
I'm guessing it means that you can't say anything about a VPanel update.

caseydoug
03-25-2010, 04:30 PM
It's working now. I also see you've restored the "Connected To" feature on the tab so that I can see what server I'm connected to.

Thanks.

usa2k
03-25-2010, 05:44 PM
My "Connected to" I see says VOIPo Central.
It was blank while Chicago testing was ongoing.
I guess Chicago testing is complete?

I missed out on seeing any missing device info ...

caseydoug
03-25-2010, 11:42 PM
I missed out on seeing any missing device info ...You didn't miss anything. ;)

VOIPoBrandon
03-25-2010, 11:46 PM
Brandon, you could run for political office using vague answers like that. :)
I'm guessing it means that you can't say anything about a VPanel update.

I hope one day I am fortunate enough to get into office :).

stevech
03-26-2010, 09:11 PM
I hope one day I am fortunate enough to get into office :).
You and Ms. Palin.

burris
03-27-2010, 03:42 AM
You and Ms. Palin.

Sure...maybe she could campaign for Brandon like she is doing for McCain.:rolleyes: