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View Full Version : Customer CP, call history, download function shows reseller cost of call



MacGyverLabs
04-02-2010, 10:04 AM
In the customer CP, Call History tab, the download button allows you to download call history for a particular month in CSV format. However, the CSV download also includes information related to the reseller's "Fees, Taxes, and Cost of Call".

Ticket ID: TEL-365704

Anyone seeing anything different?

tylerscell1
04-02-2010, 04:55 PM
Same thing here would be great if that could be fixed....

VOIPoTim
04-02-2010, 05:13 PM
Yeah, it shouldn't have the price so this will be fixed.

tylerscell1
04-02-2010, 05:17 PM
Thanks Tim!!!

MacGyverLabs
04-02-2010, 06:07 PM
It WOULD, however, be great to have this functionality (with costs) on the reseller CP - call history screen so we could filter by account, then download details for billing purposes (especially for international calling).

Not a replacement for WHM API integration, but a stop-gap until that integration is developed.

VOIPoBrandon
04-02-2010, 08:20 PM
Please advise if this is not now the behavior:

Resellers Customers can now download archived CSV however will not receive any of the call billing attributes.

Resellers themselves are able to download archived CSV with billing attributes.

Have a great weekend guys!