Call History missing for May 1

[energyx]

Anyone else not seeing calls for today in vPanel?

[sr98user]

Yes. Same problem here. I don't see calls in vPanel for today and calls after 8pm yesterday

[voxabox]

same problem here too

[slk2k]

None for me either - 1st call of the day was over 2 hours ago ....

[caseydoug]

I noticed this yesterday afternoon, and reported it in connection with a one-way audio problem here: http://forums.voipo.com/showthread.php?p=18342#post18342

[MisterEd]

Same here ... call logs missing since yesterday around 6PM on both of my lines.

[VOIPoBrandon]

Hey guys -- it seems it is just behind and should be caught up by the end of the day, please advise if your call logs do not show up shortly, thanks!
________
Herbalaire (http://herbalairevaporizer.com/)

[caseydoug]

Logs seem to be there now, even the missing ones from yesterday.

[energyx]

Mine look like the caught up too.

[slk2k]

Mine filled in too.

[VOIPoTim]

Basically for those wondering, the customer call logs are generated from our internal call logs. So there is a script that goes though the internal ones and generates the customer ones. Usually it's pretty much instant, but if there is a lot of data imported or something happens to cause it to stop at some point, it can take a while to "catch back up" of generating the customer ones from ours once it's started back up.

[caseydoug]

For several days now I have tried calling from my cell phone to my primary line, and no call logs would appear, even though subsequent calls from other numbers did appear. Then I happened to check the logs for my Add-on line, and the missing calls were there. They correctly showed calls from my cell phone to my primary line, but the records were on the page for my Add-on line.

What could cause that? I have no forwarding or routing set up for this line.