View Full Version : Help!!!!!
tylerscell1
06-18-2010, 09:51 PM
I had someone call me today about my services and say that some person called her and offered our services to her and she was interested and she gave them her credit card information. That was not my company. What should I do?
usa2k
06-19-2010, 05:16 AM
My initial thoughts:
Put a warning on your site. Title it "FRAUD ALERT"
Tell your customers that you don't do cold calls, and trust the website, and word of mouth are your methods of marketing. Unless a support ticket is active, nobody should ever call.
tylerscell1
06-19-2010, 07:50 AM
Someone told me I should report it to the FBI (They have a online crimes thing) Should that be done? So they are aware?
chpalmer
06-19-2010, 11:52 AM
The victim should call her local police dept and file a report.
Obviously she should immediately cancel that card...
And I agree with the "fraud alert" notice on your site. Good idea.