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View Full Version : FYI voipo takes your 20 dollar free credit away



timreichhart
07-21-2010, 02:54 PM
HI Guys
I am just letting you guys know when I logged into my reseller account I noticed that voipo took my free 20 dollar credit away from me and I want to know the reasoning behind that.

VOIPoTim
07-21-2010, 03:15 PM
We haven't removed any credits. The credit remains in the reseller account until used for equipment, usage, etc.

You can review your billing history in the past transactions area of the control panel. If you have questions about it or think there is an error, you need to contact reseller@voipo.com for assistance.

timreichhart
07-21-2010, 03:24 PM
Edit its been placed back on my 37 dollars credit thanks tim

VOIPoTim
07-21-2010, 03:48 PM
Edit its been placed back on my 37 dollars credit thanks tim

I actually didn't do anything. Did you have a ticket in? It's likely that support resolved it for you if so.

timreichhart
07-21-2010, 03:55 PM
I had a ticket in and they fixed it.