kodiak
08-05-2010, 11:27 AM
I have been using Voipo for about eight months now and I've been very happy with the service. Other than a couple of issues in the setup process, which support has been quick to sort out, things have been great.
I have one question about voicemail, however. I do some freelance work and, back when I had POTS service I used the telco's distinctive ring feature to have a separate number for my freelance calls vs. my personal calls. One of the reasons I chose Voipo was because they were one of the only VOIP providers that I could find that featured distinctive ring and separate mailboxes on virtual numbers.
So now I have two voicemail boxes and the freelance callers get a different message than personal callers. My cordless phones have a voicemail indicator that tells us when we have personal messages and my freelance calls are set to go to email so that I know about them.
My question is this: is there any way to access my virtual number's voicemail via my Voipo phone? Sometimes I'll see that I've gotten a message in email (such as when I'm at work) but I'll want to wait until later to listen to it. I can call the virtual number from my cell phone and get to it that way, or I can log into my email or vpanel, but sometimes when I'm not at a computer I'd just like to pick up the home phone and get to it from there. The problem is that when I call the virtual number from my home phone I get a busy signal and dialing 123 only gives me access to my main mailbox. I saw in another thread that there is a Texas number you can call to access voicemail, and when I call that I get the familiar Voipo voice asking for my ID, but she says "good bye" and hangs up after I enter my phone number (main or virtual).
--Jason
I have one question about voicemail, however. I do some freelance work and, back when I had POTS service I used the telco's distinctive ring feature to have a separate number for my freelance calls vs. my personal calls. One of the reasons I chose Voipo was because they were one of the only VOIP providers that I could find that featured distinctive ring and separate mailboxes on virtual numbers.
So now I have two voicemail boxes and the freelance callers get a different message than personal callers. My cordless phones have a voicemail indicator that tells us when we have personal messages and my freelance calls are set to go to email so that I know about them.
My question is this: is there any way to access my virtual number's voicemail via my Voipo phone? Sometimes I'll see that I've gotten a message in email (such as when I'm at work) but I'll want to wait until later to listen to it. I can call the virtual number from my cell phone and get to it that way, or I can log into my email or vpanel, but sometimes when I'm not at a computer I'd just like to pick up the home phone and get to it from there. The problem is that when I call the virtual number from my home phone I get a busy signal and dialing 123 only gives me access to my main mailbox. I saw in another thread that there is a Texas number you can call to access voicemail, and when I call that I get the familiar Voipo voice asking for my ID, but she says "good bye" and hangs up after I enter my phone number (main or virtual).
--Jason