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Montano
12-16-2010, 03:30 PM
Hi guys, haven't been here in a looooong time :)

Service has been flawless !!

I am porting out one of my virtual numbers, and I submitted a ticket @ 6am. No reply yet, and I'm not worried, I'd just like to complete the port ASAP.

So if someone could take a look at Ticket ID: ZGH-970415 I would greatly appreciate it :)

Thanks

VOIPoTim
12-16-2010, 03:57 PM
I see it's in our porting queue (which is technically right). I just moved it to Customer Care so you should get a reply shortly. Porting queue is a little slower since those tickets are in line with ports to be submitted, etc and it takes longer to work through them.

Montano
12-16-2010, 05:23 PM
Thanks Tim !!

Montano
12-17-2010, 01:35 PM
Port Results

Your number transfer/port request has been confirmed by your previous service provider.
Your port status is:
Confirmed
Expected Date of Port Completion
12/22/2010
Expected Time of Port Completion
12:44 PM

Thanks again Tim !! :)