View Full Version : No Service...
mrkarron
03-05-2011, 05:34 PM
For most of the day today I have been without service. The linksys' power light is on and the internet light is blinking. I tried to connect the device directly to the modem with no luck in connecting. Even replaced the network cord. All other devices connected to the internet are working correctly. I opened ticket QIR-688334 about six hours ago, however the only response that I have received so far is "which lights are on?". Any suggestions?
Ron
VOIPoTim
03-05-2011, 05:51 PM
No issues on our end. I know these may sound silly, but they cover 99% of what we see when a customer is down but we're up...
Have you tried rebooting your router?
When you connected direct to modem, did you reboot the modem and device (so a new IP would be issued)?
Did you reset the hard device when you were trying to fix it (wiping out VOIPo config)?
stevech
03-05-2011, 07:01 PM
No service issues noted here in San Diego
mrkarron
03-06-2011, 02:12 PM
Not sure why, but this morning everything was back to normal.