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sbradshaw
03-15-2008, 06:58 PM
It started today where a 0.03 charge is being attached per minute to calls to my VOIPo line (showing up in the call logs).

Edit: On a two minute call, the call log said -0.09 charge when I first looked at the call. When I did a refresh of the CP, then it reverted to saying 0.06. On another 1 minute call, the call log said -0.12, then reverted to 0.03 after a later refresh.

Edit: Looking at the call log, the charges are fluctuating on some calls. So something is going on. First, is there billing testing going on that I'm unaware of? Second, I have seen the billing on certain calls fluctuate. It will say -0.12, then later say 0.03, then later say -0.12 again for the same call.

VOIPoTim
03-15-2008, 07:47 PM
It started today where a 0.03 charge is being attached per minute to calls to my VOIPo line (showing up in the call logs).

Edit: On a two minute call, the call log said -0.09 charge when I first looked at the call. When I did a refresh of the CP, then it reverted to saying 0.06. On another 1 minute call, the call log said -0.12, then reverted to 0.03 after a later refresh.

Edit: Looking at the call log, the charges are fluctuating on some calls. So something is going on. First, is there billing testing going on that I'm unaware of? Second, I have seen the billing on certain calls fluctuate. It will say -0.12, then later say 0.03, then later say -0.12 again for the same call.

The billing is not accurate right now. We have to get the packages/plans situated. Since the migration to the new parsing engine, we need to reassign the correct plans. This should be done over the next day or so.

sbradshaw
03-16-2008, 04:37 PM
Sounds good. :)