FloridaMatt
08-04-2014, 04:54 PM
After a couple years of service my voipo-supplied Grandstream HT702 has developed an internal failure on one of the telco ports.
Voipo wants $50 to replace it.
So, if I decide to go buy my own adapter instead, what would be some good ones to look at?
VOIPoTim
08-04-2014, 06:10 PM
After a couple years of service my voipo-supplied Grandstream HT702 has developed an internal failure on one of the telco ports.
Voipo wants $50 to replace it.
So, if I decide to go buy my own adapter instead, what would be some good ones to look at?
Do you have a ticket number? We provide free replacements if it's just a device failure and wasn't damaged by the user or connected to house wiring.
Please e-mail me at tim@voipo.com with your ticket number so I can pull up your account and take a look to see why support is trying to bill for it and if we can get you a free replacement since you've been a customer for a few years.