View Full Version : Voice Mail calling 123 not working
chevyman
08-06-2014, 02:05 PM
At least 4 of my accounts calling 123 gets a busy signal and on my tablet it gives me an error 500 service unavailable.
Any others with this problem, have a ticket on this.
GreenLantern
08-06-2014, 03:31 PM
yes, I'm not sure yet if it is happening with all of my numbers. but it seems to be affecting quite a few of them.
I've had a ticket open for awhile, so I assume they are aware, but just having a hard time resolving it. :(
GreenLantern
08-06-2014, 03:41 PM
looks like they just resolved it. :)
thanks guys!
chevyman
08-12-2014, 07:04 PM
Looks like it's ringing busy again!
GreenLantern
08-12-2014, 10:47 PM
yep. getting calls and support tickets on this again now.
been a rough day in the voip business.
chevyman
08-12-2014, 11:53 PM
Its working now
GreenLantern
08-19-2014, 10:07 AM
Down again. :(
VOIPoTim
08-19-2014, 10:57 AM
It's fixed again. Unfortunately we've been having some SIP attacks causing this. We're working on beefing up filters to drop that traffic so that it doesn't keep happening.
GreenLantern
08-25-2014, 11:04 AM
dang... 123 is broken again today.
VOIPoTim
08-25-2014, 02:17 PM
dang... 123 is broken again today.
We're going to add an additional proxy in front of this to try to filter it more. What's happening is that with certain DTMF methods and the BYOD servers, the audio to connect to check/manage VM has to have an extra proxy and that is what's crashing due to attacks....so the VM servers are up, it's just the special case audio proxy.
wingsohot
09-02-2014, 04:32 AM
Voicemail 123 going to busy signal again.
GreenLantern
09-02-2014, 07:44 AM
Yep. Started getting reports from customers on this late last night.
Hope it gets fixed fast, or it will be another long day.