View Full Version : live chat busy today
ai2000
12-01-2011, 12:45 PM
Wow,
Been trying to resolve an issue, in live chat que for over an hour, 25 minutes so far as #1 in que.
ai2000
12-01-2011, 01:13 PM
Wow,
Been trying to resolve an issue, in live chat que for over an hour, 25 minutes so far as #1 in que.
going on 55 minutes as #1.
ai2000
12-01-2011, 01:19 PM
going to use googlevoice to call my voipo ... kindof ironic....
ai2000
12-01-2011, 01:24 PM
connected in less than 5 minutes via googlevoice call. told live chat may be busy... scary since I was first in que for almost an hour for live chat...
VOIPoTim
12-01-2011, 01:34 PM
Sorry to hear about that. Sometimes users in live chat get into very very long chats when we're doing remote sessions into their computer for them and it backs up.
For the fastest and most efficient support, I always recommend e-mailing support@voipo.com because most of our best and most experienced employees work tickets/e-mail excessively and do not take calls/chats.
New employees start on phones and live chat and are eventually promoted into tickets.