Was able to make HT702s register with VoIPo and not have to be BYOD.

[OregonVoIP]

Submitted a support ticket about them, was told they should work off of HT502 settings.

They did not, today decided to try HT701 as the device based on Grandstream Stating HT701,HT702 use same Firmware and Software on the Device.

Sure enough gave it about 2.5 minutes after adding to VoIPo panel and it registered and self provisioned. Double checked the device, and found out that it did set both FXS Ports just like my control panel options show.

Figured I would share with the rest of you, any questions feel free to ask. My entire Customer Base will be using HT702s as the HT502 is slowly being phased out.

Cheers,

Jeff G.

[VOIPoTim]

Yup. 701 and 702 run same firmware. Only different is 702 support 2 lines. 701s include the 2nd line provisioning info since only 1 line.

[OregonVoIP]

Yup. 701 and 702 run same firmware. Only different is 702 support 2 lines. 701s include the 2nd line provisioning info since only 1 line.

yes sir, figured I would share. Some might be in same position.

And thank you for the 3 awesome tech support guys I have been dealing with. Few minor problems that hopefully get worked out!

[wingsohot]

Need opinions. Do you as a reseller prefer the GS 702 or 502 for 2 lines? Maybe say why also?

[OregonVoIP]

Need opinions. Do you as a reseller prefer the GS 702 or 502 for 2 lines? Maybe say why also?

I have the ability to get any Grandstream, Linsys, etc etc company at wholesale + shipping from here in the States. And I have gone solely with HT702 really for the fact the HT502 is being phased out. My other opinion is the less "stuff" a customer has to figure out "WAN" "LAN" etc the easier it is to keep simple plug and play. When the back of there device only has "internet", "power", "phones" its much easier to explain, thats a plus side too.

welcome to contact me if you have questions on the HT702s as I am using them.

sales.jeffgray@gmail.com

or jeff@phoneplicity.com (dont like broadcasting cell number online)

[GreenLantern]

I haven't used the HT702 yet, so I can't comment on it other than it looks better (IMO) cosmetically, and has a $5 lower wholesale price than the HT502. (The HT701 is another $5 less than the HT702.)

But to me, the big benefit of the HT502 is the WAN/LAN port... in other words, it is a router, not just an adapter.

So if necessary, you can put it "upstream" from other routers to avoid potential firewall issues.

Then again, it's not a great router, and could be a bottleneck point for those with really high speed internet service like Fios.

Just some things to consider.

[OregonVoIP]

with the phase out if you want HT502s better get on the ball... My wholesaler only has 125 (or less now) and counting with no ability to get more.

[wingsohot]

The HT-704 appears to have 4 phone lines. Would any of you resellers consider using that for maybe a small home business account. Would it provision under the HT-701?

http://www.citywidephone.com

[OregonVoIP]

i am about to up channel usage with support on a contract coming in, and will be using a 704, ill let you know what i have to do. since accounts are limited to 2 lines, guessing it will be 4 accounts tied together and programming each FXS port.

[wingsohot]

Ok, will be waiting for your input.

[GreenLantern]

@OregonVoIP... did you ever get any results on the HT704?

Did it work with the HT701 auto provisioning?

[VOIPoTim]

We could probably add 704 provisioning support pretty easily. I'm assuming it's the same provisioning format just with the additional lines added so likely simple. I'll add it to our dev list to look into soon.

[OregonVoIP]

@Green - Not yet, I have been gone for 2.5 weeks at shows/fairs/events slinging VoIP service... I need to get the mail to get my HT704.

@Tim - I dont think HT704 uses same Firmware, unless you are enabling DID's to have 8 presence. At current I think you max it at 4? I say 4 because with call waiting being able to function on both ports with two phones (i have tested it). Normally a DID only has 2, so whatever you guys are doing works like magic. I also think you would have to really change around the hardware options. Seeing as anyone wanting the HT704 option is probably a small business with 3-4 phone numbers.

@Tim - Also I appreciate if it was you, james, brandon, or whomever that had the HT-702 added to the hardware list. The HT701 settings with HT702 auto provisioning work like a dream without issue. Also so you know if you change the DTMF mode (at least on 702s) in the control panel it DOES pass through to the device on reboot, I have also tried this and seen the results as it does work, awesome for trouble shooting.

Big thank you to you and the reseller support guys as well. I have had two major headaches with Vonage, and your guys have been more than patient and willing to help (even when phone support isnt offered and I am looking for assistance). I have been in Telecom Industry a long time before going independent, and must say your team is amazing. Especially when it comes to Vonage being such a pain in the butt.

Only thing that would be nice for someone like myself that has years and years of Asterisk work, SIP work, etc would be more device control in the hardware settings. Alot of my issues have had to be resolved by remoting (join.me) into a customers device to make a few small changes to make things work a little bit better.

I will keep you all updated.

Thanks,

[GreenLantern]

It would be helpful to have the HT702 and HT704 added to the reseller "add hardware" auto provisioning.

Would also be nice to see some of the more current Cisco/Linksys adapters... SPA112, SPA122, SPA2102, SPA3102.

They are likely about the same as the older PAP2T and such, so shouldn't be hard to add them.

And it would make it easier for us to add devices quickly and correctly.

[GreenLantern]

FYI to all.

The HT704 is a different animal from the HT701 and HT702.

It does seem to work fine once configured, but you'll have to configure it manually unless it is added to provisioning options.

The auto provisioning using HT701 or HT702 format does NOT work, probably because the HT704 has separate menu pages for the SIP profiles and FXS ports.

In other words, it is more like the GXV4004 gateway than the HT702 adapter.

Just thought I'd share. :)

[wingsohot]

Not really less to figure out for the customer, because most people have a router connected to their internet modem. This means the customer must connect the HT702 to their router. Then when their calls are getting cut off or the one they're calling can't hear them because of the firewall issues and port forwarding issues that come with a router, the customer gets frustrated.
So how is this easier for the customer? I prefer the HT502 because it can be connected between the internet modem and the router, thereby eliminating the calling issues associated with connecting to the router.


I have the ability to get any Grandstream, Linsys, etc etc company at wholesale + shipping from here in the States. And I have gone solely with HT702 really for the fact the HT502 is being phased out. My other opinion is the less "stuff" a customer has to figure out "WAN" "LAN" etc the easier it is to keep simple plug and play. When the back of there device only has "internet", "power", "phones" its much easier to explain, thats a plus side too.

welcome to contact me if you have questions on the HT702s as I am using them.

sales.jeffgray@gmail.com

or jeff@phoneplicity.com (dont like broadcasting cell number online)