Call Log

[budmaster]

Why is it that some received calls never show up in the call history log? Is this a bug or are some phone numbers not logged?

[VOIPoTim]

We're not aware of any large scale problems with this but have seen a few isolated reports.

If you are having this issue, can you please e-mail some examples (as much detail as possible about the calls) to support@voipo.com with Attn: Tier 3 in the subject.

In most cases where we've had a report it was tied to a specific feature (like simul ring) and our devs were able to fix it. Please send examples and they will look into it.

[budmaster]

Thanks. Next time it happens, I will e-mail the specifics of the call. So far in each case, it was a telemarketer call that I wanted to block, but the number never showed in the log. It did show in caller ID.

[voipwe]

This has happened to me several times that I am aware of since Feb and I don't use it that often. Have reported that last two incidents to tech support.