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arth
06-16-2008, 03:51 PM
My outgoing calls have a status of "forbidden" - what is that representing? The incoming calls where VM is left indicates "timeout" and if the phone is answered indicate "ok". Are there other status indications and what do they represent?

usa2k
06-16-2008, 05:55 PM
I've seen



ServiceUnavailable
ProxyAuthenticationRequired
NotFound
Canceled
Timeout
Ok

myvoip07
06-16-2008, 07:58 PM
Add another one.

Busy

burris
06-17-2008, 03:48 AM
I might add 2 more....

BadRequest
AddressIncomplete

VOIPoRay
06-17-2008, 03:31 PM
My outgoing calls have a status of "forbidden" - what is that representing?

The call log status is, essentially, a 1 to 1 mapping of SIP response codes. 403 or "Forbidden" can be a number of things, but most often an authentication error.

It's a pretty long list, and pretty boring text for the most part... but you can find a pretty complete list here: http://www.iana.org/assignments/sip-parameters

myvoip07
07-19-2008, 12:17 AM
My outgoing calls have a status of "NotAcceptableMedia" when dialing toll-free numbers, what is that representing? Didn't find anything in the link in the below link.

usa2k
07-19-2008, 12:54 AM
NotAcceptableMedia 0/0
406 Call contacted, but some aspect of the session description was unacceptable.

http://www.cisco.com/en/US/docs/ios/12_2t/12_2t11/feature/guide/ftmalvia.html

myvoip07
07-19-2008, 09:20 AM
NotAcceptableMedia 0/0
406 Call contacted, but some aspect of the session description was unacceptable.

http://www.cisco.com/en/US/docs/ios/12_2t/12_2t11/feature/guide/ftmalvia.html

Thanks for the link.

This has something to do with the HT286. This started happening when i had my HT286 provisioned last week. I tested with PAP2 and it is working fine. Is anyone else having the same problems, calls goes through fine.

burris
07-19-2008, 12:02 PM
Thanks for the link.

This has something to do with the HT286. This started happening when i had my HT286 provisioned last week. I tested with PAP2 and it is working fine. Is anyone else having the same problems, calls goes through fine.

I have had my 286 provisioning enabled since I had it.

Only during the few issues reported in the the couple of posts prior to yours have I seen that problem, and when I did, a quick trouble ticket took care of it so fast, I was impressed.

VOIPoTim
07-19-2008, 01:42 PM
Anytime you guys have an issue, just let us know.

Some calls are connected via peering relationships with other carriers and occasionally issues come up. When that's the case, we just flag those calls to go out via Level3 or a primary carrier and it solves it.

NY Tel Guy
07-19-2008, 04:22 PM
My outgoing calls have a status of "forbidden" - what is that representing?

Perhaps calls to the forbidden fruit hotline?
:p

VOIPoTim
07-19-2008, 04:27 PM
Perhaps calls to the forbidden fruit hotline?
:p

That likely means that your number is not being passed correctly. Please e-mail support@voipo.com with an example and I'll have an engineer look at it Monday.